For 16 years, I was that HR guy, caught between facility management and the underlings. I never saw profits plummet because of good humor, not once.
We did — God forbid — have that multi-facilities, annual ‘Golf Outing’ [that I detested beyond measure]; and the staff holiday parties were tolerable but only if the facility manager was a likeable sort. One year, the manager’s wife lodged a complaint afterward to the proprietors of the reserved-party venue, that there was insufficient headroom when she danced on the bar. Those years were gems.
Your insight is amazing! Thank you!